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FAQs

So you have some questions?

Check out the section below for answers to commonly asked questions, as well as some items we have for sale that can help make your trip that much more enjoyable…

Things to know before you go

Here are some answers to commonly asked questions…

Arrival/Departure

  • Can I park my car near my tent? 

    • We believe in creating an immersive experience to completely disconnect from everyday life. You will be able to drop off your belongings at your tent and then park in our parking lot for the duration of the event.

  • When should I arrive?

    • Please see your event ticket for check in time, and reach out to the whatsapp group or your group host if you are going to be late so we can anticipate your arrival.​

  • What should I pack? 

    • This is VERY IMPORTANT to learn more check out our Survival Guide In short, don't forget a cup, a towel, a water bottle, and warm layers and coats in winter.

Food & Beverages

  • What are my food options? 

    • We provide catered meals and snacks daily. You can learn more about this in the Food Section.

  • Where can I get ice? 

    • Just 1.9 miles away at the Santa Barbara Pistachio Company. Open 8 am - 6 pm daily. 

  • Where is the closest gas station? 

    • Just 1.9 miles away at the Santa Barbara Pistachio Company. Open 8 am - 6 pm daily.

  • Can I bring food into the tent? 

    • All food must remain in vehicles to keep our wildlife safe and to prevent bugs.

Environment

  • Can I bring my dog? 

    • We love dogs, but sadly we cannot allow dogs or any pets at Cielos events due to environmental risk factors.

  • What is the weather like? 

    • The high desert temperature range is vast. The days can be very warm and the winter nights can drop below freezing so check the weather before your stay and plan accordingly.

  • Does my tent have a heater? 

    • Yes, we provide a buddy heater to each tent. You are welcome to bring your own Coleman 1lb propane tank to use as we do not provide them. 

    • Can I make a fire? We have two, dedicated areas for fires and our staff manages these for you. Each day we will have a fire made for you; and, we also host nightly dinners around the large bonfire. To protect the land, we ask that you do not light any fires whatsoever.

  • Can I smoke on the campsite? 

    • Outdoors only, but please be mindful of other guests and dispose of your butts properly. Absolutely no smoking is allowed in the tents, tipi, saloon, oasis, and speakeasy. 

  • Is there wildlife that can hurt me? 

    • While we are not in bear country, there are smaller critters such as snakes, spiders, and even some plants which can hurt you.  We encourage wearing enclosed shoes at all times and being aware of your surroundings when you are exploring.  For the most part, they are more afraid of you than you are of them and will steer well clear.

  • Is there a curfew? 

    • We have quiet hours between 10PM - 7AM.

Safety

  • Are there locks in my tent? 

    • No. We recommend keeping valuables in your car.

  • Covid protocols? 

    • We care about your safety and take stringent measures to ensure the health and safety of our guests and our staff. Our campsite is open-air, and social distancing is encouraged at all times except with members of your party. We maintain strict cleaning procedures for our common restrooms and showers daily. Linens are laundered in high-temperature water, and all parts are sanitized between guests. We do not offer changeover services for your linens throughout your stay. If you prefer to bring your own linens and comforters, please let us know by replying to your confirmation email.

Power

  • Is there wifi at the campsite? 

    • No. Think of it as the perfect opportunity to unplug and truly enjoy the stars.

  • Is there cell service? 

    • Cell phone reception is limited in some areas of the camp, however, it is possible to make a call on most networks.

  • Can I charge my electric car?  

    • We pride ourselves on being off-grid, and as such have very limited electricity. We run on solar power alone and unfortunately we can not charge electric cars. You are welcome to charge phones and small devices in our designated area.

  • Does my tent have power? 

    • No. We have a battery or solar-powered lanterns for lighting the tents. It is a good idea to bring a battery pack if you need to charge your phone.

Come Join Us.

See all our upcoming event, choose your accommodation and join us in an unforgettable moment.